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How to get started with the Vaulteq App and browser extension?
How do I generate a passcode?
Why can I not access the passcode generator on my device?
How to Get Support
Which operating systems/browsers does Vaulteq support?
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How can I asssign a new device as master device to generate passcodes?
How can I change my session time (the number of minutes it will take before the Vaulteq app or extension asks for your password again)?
How do I remove authorized devices?
How do I generate secure passwords in the app
How do I switch on Favicons for entries in the app?
See all 9 articles
I can’t find the Vaulteq icon on my browser – how can I enable it?
How do I generate secure passwords in the extension?
Despite my preferences, I keep getting logged out of Vaulteq when I close my browser. Why?
I am launching a website using my Vault but Vaulteq is not auto-filling my password. What do I do?
Logins & Passwords
Logins en passwords
How do I manually add passwords in Vaulteq?
How do I login to sites with three or more login fields?
I told Vaulteq not to remember a site but have since changed my mind. How do I change those preferences?
Can I save several accounts for the same website?
How do I stop Vaulteq from signing in automatically to a website?
How much does Vaulteq cost?
How do I pay for Vaulteq premium?
How does the free trial work?
What happens after the trial ends?
What do I do if I have a payment issue?
Security & Privacy
Security & Privacy
Is my data secure?
How do I change my master password?
After how many failed login attempts will you lock my account?
How do you verify the identity of a device?
Could someone steal my master password while I’m connected to a public WiFi network?
See all 14 articles